Original policy date: 17 August 2025
These Terms of Use (the "Terms") govern access to and use of Novik, an AI-powered clinical decision support platform operated by Novik Nexus S.L. ("Novik Nexus", "we", "our" or "us"). By accessing or using Novik you agree to be bound by these Terms. If you do not agree, do not use Novik.
1. Introduction and Acceptance
Novik provides AI-generated suggestions to assist licensed dental and medical professionals. It is intended solely for use by adults who are legally qualified healthcare professionals. Novik is not designed for patients, minors or the general public. By using Novik you represent that you are a licensed professional (or supervised trainee) of at least 18 years of age and that you have authority to enter into these Terms on your own behalf or on behalf of an organisation you represent. You also agree to our Privacy Policy and Cookie Policy, which form part of these Terms.
2. Description of the Service
Novik analyses anonymized clinical inputs and external sources to provide informational suggestions. The platform does not provide medical or dental advice, diagnoses or treatment.
All outputs are for informational and educational purposes only. You remain solely responsible for verifying any information from Novik and for all professional decisions. Novik should never be used in emergencies or as the sole basis for diagnosing or treating any individual. Novik does not create a provider–patient relationship between Novik Nexus and any person.
3. Eligibility, Accounts and Security
To use Novik you must be a licensed dental or medical professional (or a supervised student/trainee) and of legal adult age in your jurisdiction. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must not allow patients, minors or other unauthorised individuals to access Novik. You may not transfer your account without our prior written consent. If you believe your account has been compromised, notify us immediately.
4. Data Input and De-identification
Novik is designed to process de-identified case data only. Health information that has been de-identified is not protected health information (PHI) under HIPAA. Do not input any patient identifiers or personal information. You are solely responsible for removing names, contact details, medical record numbers, facial images and other identifiers from the data you submit. If identifiable data is inadvertently provided, we will treat it as accidental and delete it. We do not collect or maintain PHI and are not a covered entity or business associate under HIPAA.
5. Acceptable Use and Prohibited Activities
You agree to use Novik for lawful purposes and in accordance with these Terms. In particular, you must not:
- Use Novik for diagnosis or treatment. Do not use Novik to diagnose or treat any specific patient or to provide direct medical advice.
- Rely without verification. Do not rely solely on Novik's outputs; always apply your professional judgment and consult authoritative sources.
- Submit personal or sensitive data. Do not enter any personal, identifying or sensitive information about patients or other individuals.
- Reverse engineer or copy. Do not attempt to access or discover Novik's source code, algorithms or underlying components, and do not use Novik outputs to train or develop competing products.
- Resell or misappropriate outputs. Do not resell, sublicense, publish or otherwise exploit Novik or its outputs outside your own internal professional use without our written consent.
- Abuse the service. Do not overload Novik with excessive requests, use bots or scripts, or attempt to disrupt or bypass security controls.
- Submit illegal or unethical content. Do not use Novik to generate or transmit content that is illegal, harmful, defamatory, discriminatory, obscene or otherwise unethical.
- Violate laws. Comply with all applicable laws, including data-protection, privacy, intellectual property and export control laws.
Violation of this section may result in suspension or termination of your access to Novik and may expose you to legal consequences.
6. User Content and Intellectual Property
You retain ownership of the original content or data you provide ("User Content"). You grant Novik Nexus a worldwide, royalty-free, transferable and sublicensable licence to use, reproduce, modify and create derivative works from your User Content as needed to operate and improve Novik. You represent that you have the rights and consents necessary to submit the User Content.
Novik Nexus and its licensors own all rights in the Novik software, models, documentation and outputs. We grant you a limited, non-exclusive, non-transferable licence to use Novik outputs solely for your own internal clinical decision support. You may not reproduce, publish, distribute or commercialise Novik outputs without our consent. All Novik and Novik Nexus trademarks and logos belong to us; you may not use them without permission. If you provide feedback or suggestions about Novik, we may use them without obligation to you.
7. Suspension and Termination
We may suspend or terminate your access to Novik if you violate these Terms, if required by law, or if we believe your use poses a risk to the platform, other users or patients. Upon termination, your right to use Novik ceases immediately, but the provisions relating to intellectual property, limitation of liability, indemnification and dispute resolution survive.
8. Disclaimers
Novik and all associated information are provided "as is" and "as available". To the fullest extent permitted by law, Novik Nexus disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.
We do not warrant that Novik will meet your requirements, be uninterrupted or error-free, or provide accurate or up-to-date outputs. Your use of Novik is at your own risk. Novik Nexus makes no guarantee regarding clinical outcomes and assumes no duty of care toward your patients.
Novik may link to third-party services or content. Novik Nexus does not endorse or control those third parties and is not responsible for their content or practices.
9. Limitation of Liability
To the extent permitted by law, Novik Nexus and its affiliates, officers, directors, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages (including loss of profits, data or goodwill) arising out of or relating to your use of Novik or these Terms, even if advised of the possibility of such damages. We are not liable for any injuries or damages to patients or third parties resulting from your reliance on Novik. Our total liability under these Terms will not exceed the amount you paid (if any) for access to Novik in the twelve months before the event giving rise to liability; if you use Novik for free, our liability will be zero.
10. Indemnification
You agree to indemnify, defend and hold harmless Novik Nexus, its affiliates and their respective officers, directors, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable attorneys' fees) arising from: (a) your use or misuse of Novik; (b) your violation of these Terms; or (c) your violation of any law or the rights of any third party. Novik Nexus may assume the exclusive defence and control of any matter subject to indemnification, in which case you agree to cooperate and not settle any matter without our prior written consent.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of Spain, excluding its conflict of law rules. The courts of Spain, particularly those located in Murcia, will have exclusive jurisdiction over any disputes arising from these Terms or your use of Novik. You agree to submit to the personal jurisdiction of those courts. Before commencing formal legal proceedings, you agree to attempt to resolve any dispute with us informally by contacting info@novik.ai. If a dispute cannot be resolved informally, either party may pursue remedies in the courts described above. Notwithstanding the foregoing, Novik Nexus may seek injunctive or other equitable relief in any jurisdiction to protect its intellectual property or prevent misuse of Novik.
12. Changes to These Terms
We may modify these Terms at any time. We will post the updated Terms on Novik and update the "Last Updated" date. For material changes, we will provide additional notice (e.g. via email or in-app notification). Unless required otherwise by law, changes will take effect 15 days after notice. Your continued use of Novik after the effective date constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using Novik.
13. Miscellaneous
These Terms constitute the entire agreement between you and Novik Nexus regarding Novik and supersede all prior agreements. If any provision is held invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce any right does not waive it. We may assign these Terms without restriction; you may not assign your rights without our consent. These Terms do not create any partnership, joint venture or agency relationship between us. Headings are for convenience only.
If you have questions about these Terms, please contact info@novik.ai or write to Novik Nexus S.L., C/ La Cruz 2, Entresuelo, 30820 Alcantarilla, Murcia, Spain.